FansRaise FAQ
Members
I got this email from my director – how do I get started?
All you need to do is simply click the link from within your director’s email to set up your member profile. Once you click that link and validate your email, you’ll select a password and log in. You can then begin adding your contacts to the platform.
Why do I have to come up with this list of email addresses for potential donors? Can’t I just share the page?
Yes, you can share the page, but the most successful campaigns are the ones that are email driven. Person-to-person messages are shown to be much more effective. Trust us, it may be a little time consuming to round up email addresses, but in the long run you will thank us, and your campaign will perform much better.
What are some hints and tricks for getting great results?
From the member perspective, consider “pre-messaging” your potential donors about “something important coming their way in the next couple days.” Try to develop your initial donor email list using contacts that no one else in your ensemble will approach. For instance, popular teachers may get several requests, but family members out of town will probably only hear from you. Also, continue to think of new contact to add into the system after your campaign launches – you do not need to stop at 20 contacts. Try to AVOID adding contacts that do not know you. These are just “names on a list”, and hold little to no value for your campaign. Try to keep it to people you know fairly well, and people that know/understand the role that your performing ensemble plays in your life.
How does tax deductibility work? Some of my donors are asking about it – what should I say?
The answer can sometimes be tricky, considering the organization raising the funds, and the structure of the campaign. Please advise your donors to consult their tax professional for guidance on tax deductibility.
Can donors use cash or a check?
Yes, but the process for paying by check is a little different. Your donors can click “DONATE” and then follow the onscreen instructions. The check will be mailed to FansRaise and we will process and credit the payment to the campaign.
Administrators and Directors
How much do most performing groups raise using FansRaise?
It ranges from very small, targeted campaigns to extremely large capital efforts. The total amount raised tends to be a product of sev-ral factors, including number of active participants, length of time given to the campaign, activity level and “buy-in” of your members, etc. Fortunately most if not all of these variables are within the organization’s control, so the campaign can scale as small or large as needed. For more suggestions on how to get the most out of your campaign, visit https://app.fansraise.com/Home/KeyToSuccess
Are there any upfront costs?
No, there are no costs. FansRaise will take a percentage of the total raised by the campaign, but no fees are assessed up front.
Is there a way to see how many donations have come in, the total raised, and the number of donors?
All of your statistics are available from within the Campaign dashboard.
How does tax deductibility work? Are the donations tax deductible?
The answer can sometimes be tricky, considering the organization raising the funds, and the structure of the campaign. Please consult your tax professional for guidance on tax deductibility.
How can my donors be certain that donation payments are secure?
FansRaise has integrated with Evalon, one of the most well-known and widely-trusted payment processing providers in the industry. Evalon is PCI compliant and uses state-of-the-art security architectures to ensure that information is secure. Evalon is part of US Bank, and they process more than 2 billion transactions annually.
How do I get a campaign started with FansRaise?
It’s simple. Just set up an account and set up a new organization. Once we receive the new campaign we will reach out to confirm and verify your organization and its goals. You can manually enter in your list of members or upload a CSV file. It’s very simple to get started.
Can donors use cash or a check?
Yes, but the process for paying by check is a little different. Your donors can click “DONATE” and then follow the onscreen instructions. The check will be mailed to FansRaise and we will process and credit the payment to the campaign.
What about FansRaise’s Privacy Policy or Terms and Conditions?
Our Privacy Policy is here and our Terms & Conditions are here. Both are subject to change from time to time.
How can I be certain that donation payments are se-cure?
FansRaise has integrated with Evalon, one of the most well-known and widely-trusted payment processing providers in the industry. Evalon is PCI compliant and uses state-of-the-art security architectures to ensure that information is secure. Evalon is part of US Bank, and they process more than 2 billion transactions annually.
Can I support the campaign using cash or a check?
Yes, but the process for paying by check is a little different. Your donors can click “DONATE” and then follow the onscreen instructions. The check will be mailed to FansRaise and we will process and credit the payment to the campaign.
How does tax deductibility work? Are the donations tax deductible?
The answer can sometimes be tricky, considering the organization raising the funds, and the structure of the campaign. Please consult your tax professional for guidance on tax deductibility.
What about FansRaise’s Privacy Policy or Terms and Conditions?
Our Privacy Policy is here and our Terms & Conditions are here. Both are subject to change from time to time.